When an editor forwards a failed press release email (also likely a non-customer) to us for processing, it triggers a response email with a decline message, taking the responsibility of email comms off the editors plates and also saving significant time.
We’ve heard from some of our customers that the message shown there is very important to them and they have a strong desire to customize that message to their brand.
As a result, we are now launching customization capabilities to override the main message – enter whatever you want. Find out how it works in our Product Guides.
